Philosophy

Both current and prospective clients of Levin PR benefit by understanding our attitude toward client service. Here are our operating principles:

  • We really know your business as well as we should.

  • We know precisely why you employ us.

  • We learn what turns you on and off. We use your products, "fly your flag."

  • We provide "we" service – not "I" service – because we believe that, rather than one account person's ideas, you want team service; backup; more than just one point of view."We" service also means Levin-plus-you-together. It means we function as your partner.

  • We listen more than we talk. You want us first to absorb the facts; then design the answers. And it's your input that we applaud, not ours.

  • We think one step ahead, aiming for early word on your important developments. We bring your new employees promptly into the action.

  • We never forget your sales force. We work to keep them proud and productive.

  • We like to avoid surprising you or getting surprises from you. We keep you informed. We double-check to make sure you're aware of relevant information. We are "pro-active," not re-active.

  • We keep out of your politics.

  • We don't overpromise; we deliver what we say we will.

  • We get into action quickly for rapid results on new projects. We show up on time. Meet our deadlines. Proofread exhaustively.

  • We prepare your meeting agendas; rehearse you enough; help you to meet and present efficiently.

  • We tend your PR budget carefully; buy effectively; find ways to save.

  • We never cease looking for creative solutions and new opportunities.